We have tried a variety of shipping carriers over the years. We don’t use FedEx because of their animal shipping policies (you are not allowed to send animals to a residence with FedEx even if you go through the hoops of getting certified to ship animals). They also have later guaranteed times on their next day shipments than UPS. DHL prices are competitive, but their service area is still growing. We currently use two carriers. They are the United States Post Office and the United Parcel Service. This table outlines some of the differences so that people are aware of what they are getting when they choose to have their order shipped with that carrier.
| United States Post Office | United Parcel Service | |
| Package Tracking | Real-time tracking and guaranteed delivery date are only available for Express (next day) service.
USPS offers delivery confirmation on Priority packages. This option does not provide real-time updates, but merely lets the tracker know the information was sent to USPS. For priority mail, the 2-3 days is an estimate. If it takes a week to get there, USPS will not refund the shipping costs. |
Real-Time Tracking available on all package types and every package has a guaranteed arrival date.
These guaranteed arrival dates are guaranteed unless there is inclement weather. |
| Loss or Damaged Packages | USPS does not insure packages against being lost or damaged. For more information, see USPS terms for uninsured packages | All UPS packages are automatically insured. For more information, see UPS Claims information |
| Delivery Dates | USPS accepts and delivers packages Monday-Saturday except for these USPS Holidays | UPS accepts and delivers packages Monday-Friday except for these UPS Holidays |
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